University of Kentucky
Lexington, Kentucky, United States
(on-site)
Posted
2 days ago
Job Function
Other
Description
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Relations Assistant |
|---|---|
| Requisition Number | RE54291 |
| Working Title | |
| Department Name | 7H090:CENTER ON DRUG & ALCOHOL RESEA |
| Work Location | Lexington, KY |
| Grade Level | 40 |
| Salary Range | $15.30-24.50/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 3 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Lifting, pushing, and pulling up to 50 lbs. Sitting for long periods of time. |
| Shift | Monday, Tuesday, Wednesday, Friday: 8 AM 4:30 PM Thursdays: 9:30 AM 6 PM |
| Job Summary | The Center on Drug and Alcohol Research is seeking a Patient Relations Assistant.
|
| Skills / Knowledge / Abilities | Microsoft office, Excel, Word, Outlook |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | HS plus 3 years of related experience |
| Deadline to Apply | 05/12/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate your paid employment experience working in a medical office or clinic setting performing registration and/or scheduling appointments.
- None
- More than 0, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
- * Please indicate your paid employment experience with insurance, pre-certifications and/or pre-authorizations.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years, up through 10 years
- More than 10 years
- * Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person?
- Yes
- No
- * Please indicate how much paid employment experience you have with Epic.
- None
- More than 1 year, up through 2 years
- More than 2 year, up through 3 years
- More than 3 years
- * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.
(Open Ended Question)
- * Please explain any experience you have had in patient care.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
PI284370971
Job ID: 83895628