HS

4 yrs

N/A

The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.

Monday Friday, Day Shift; primarily 7:30 am 4:30 pm (40 hrs/wk); other hours/schedule as needed

The Dental Treatment Coordinator supports the delivery of care within the DMD student clinic by coordinating treatment transitions, patient education, and administrative logistics within UK HealthCare Dentistry.

This position serves as a liaison between general dentists, dental students, supervising faculty, and other specialty providers to ensure patients receive timely and well-coordinated care throughout their treatment plan. Key responsibilities include verifying insurance coverage, facilitating financial arrangements prior to treatment, and coordinating appointments for procedures, imaging, or related consultations within the student clinic.

The coordinator ensures treatment plans are accurately entered into the EHR and helps patients understand the clinical and emotional aspects of their dental care. They also monitor case acceptance rates and follow up with patients throughout the course of care to support treatment completion and satisfaction. Additional responsibilities may be assigned to support the effectiveness of the DMD student clinic team.

The ideal candidate will have customer service experience and be able to communicate calmly and helpfully. Should be able to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.

Previous experience in customer service, healthcare, and/or administrative/clerical roles.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.