Description

ABOUT HILDEGARD HOUSE 
Hildegard House (HH) is Kentucky’s first and only Comfort Care Home.  Through the support of our community and with the help of many volunteers, we provide a home and compassionate care for individuals at the end of life who have no home or loved ones to care for them, allowing each of them to die with dignity.  We are family to our residents in the final stages of their life. Hildegard House provides short-term, end-of-life care to adults of all ages who are first enrolled with Hosparus Health of Louisville. This cooperative relationship allows us to fill a critical gap in care without duplicating services.   

Hildegard House is comprised of two homes, both located in a quaint section of the historic Butchertown neighborhood of Louisville, Kentucky. Each of our homes provides three rooms for residents.   The homes also house our volunteer training room, offices, laundry, and storage on the second floor. Hildegard House recently purchased a third building that will allow the organization to expand training opportunities and even expand earned revenue.    

      
Our vision is to be the premier provider and advocate for comfort care in the region. Learn more about Hildegard House at www.hildegardhouse.org.      

     
THE OPPORTUNITY 
The next CEO of Hildegard House (HH) will step into a pivotal leadership role at a moment of stability, growth, and meaningful transition. Reporting directly to the Board of Directors and supported by two volunteer coordinators, house manager, part-time nurses & nursing assistants, plus deeply committed volunteer caregivers, the CEO will guide HH as it evolves to meet the changing needs of a nonprofit comfort care home. The retirement of the founding CEO creates a unique opening for a visionary leader to build upon a decade of mission driven success and to chart the organization’s future direction. 
 
In this role, the CEO will be responsible for shaping and executing strategic priorities that advance HH’s mission, expand its reach, and strengthen its role as a premier provider and advocate for comfort focused end of life care. This includes oversight of organizational strategy, financial performance, fundraising initiatives, community partnerships, governance, and comprehensive resident care.  

The CEO will serve as HH’s chief ambassador—representing the organization throughout the Kentucky and Indiana communities, elevating its visibility, and nurturing relationships that support growth and innovation. Working closely with the Board, the CEO will set strategic direction, champion best practices, cultivate a thriving volunteer ecosystem, and ensure that HH continues to deliver compassionate, dignified care to residents at the end of life.  
This is an opportunity for a mission driven, relationship-oriented leader to advance a beloved and impactful organization, leveraging its strong foundation to shape its next chapter of service, advocacy, and regional leadership in comfort care. 
 
CANDIDATE RESPONSIBILITIES  
Strategic Leadership

• Leads the development and execution of HH’s longterm strategic plan in collaboration with the Board of Directors, ensuring organizational priorities align with the mission of the organization.  
• Evaluates the quality of resident care through consistent observation, identifying opportunities to enhance the quality of resident care services.  
• Drives a culture of engagement by championing impactful internal communication strategies and recognition programs, ensuring consistent messaging that helps to inspire, inform, and connect employees and volunteers. 
• Provides strategic oversight for the growth and impact of the Center for Caregiving Education, ensuring its programs advance best practices and position HH as an industry leader in caregiver support. 

Financial Oversight 

• Provides strategic leadership in the development of annual budgets for all programs and services at Hildegard House. 
• Advances Hildegard House performance to consistently meet/exceed established financial targets. 
• Holds overall accountability for the financial performance of the clinical care program, ensuring operational efficiency and costeffective service delivery. 

Fundraising and Community Engagement 

• Serves as HH’s chief ambassador, representing the organization at community events, outreach initiatives to increase visibility and community awareness.   
• Builds and sustains strategic relationships with referral sources, healthcare providers, faithbased organizations, and community partners to drive growth and innovation. 
• Leads public relations for HH, driving strategic messaging and managing all aspects of volunteer, family and resident communication. 
• Partners with the Board of Directors to advance philanthropic efforts, supporting fundraising initiatives and fostering meaningful donor engagement to sustain and expand HH’s mission. 
• Cultivates and stewards a portfolio of key donors that strengthens longterm commitment and investment. 
• Develops and oversees a comprehensive fundraising strategy designed to ensure organizational sustainability, revenue diversification, and missionaligned growth.  

Board Strategy 

• Cultivates a strong, strategic partnership with the Board of Directors by actively engaging, developing, and supporting members to enhance organizational impact.
• Collaborates closely with Board committees to ensure effective governance, clear communication, strong working relationships, and thoughtful succession planning. 
• Upholds and operates in full alignment with the policies, procedures, and governance frameworks established by the Board. 

 Governance 

• Provides proactive leadership, in collaboration with the HH team members, in identifying, coordinating, and managing resident, volunteer, and employee safety, risk, contractual, and legal matters, ensuring adherence to all regulatory and organizational standards. 
• Ensures responsible stewardship of HH’s property and real estate assets, overseeing their strategic use and maintenance. 

Resident Care Oversight 

• Provides executive oversight of daytoday residential care operations, including the performance of nursing and night staff, volunteer programming, manager development, and overall clinical care delivery. 
• Tracks and analyzes operational performance metrics and industry benchmarks, implementing strategic action plans that optimize results. 
• Collaborates closely with the Volunteer Manager to identify performance gaps, implement corrective actions, and enhance volunteer engagement and effectiveness. 
• Champions compassionate, residentcentered care by promptly addressing and resolving resident and family concerns, ensuring a high standard of service and satisfaction.   
• Executes continuous improvement initiatives, driving enhancements in resident care quality, operational efficiency, and resident satisfaction through a culture of innovation and accountability.  
• Maintains full accountability for the quality and consistency of services provided by volunteers, ensuring their work aligns with HH’s standards, mission, and resident care expectations

Requirements

Candidate Competencies & Qualifications  

• Bachelor’s degree is required, a Master’s Degree preferred. A combination of education, relevant, and tenured work experience may be considered. 
• Minimum experience of 8 to 10 years in nonprofit leadership. 
• Experience in health care, hospice, or endoflife care is valued, along with a deep commitment to providing comfort, dignity, and support. 
• A deep commitment to the organization’s mission and a passion for the residents and the Compassionate Companion community. 
• Strong analytical and problem-solving skills, with the ability to make informed, independent decisions and collaborate effectively.  
• Ability to manage budgets and partner effectively with bookkeeping staff to generate clear, reliable financial reporting. 
• Excellent verbal and written communication skills with the ability to communicate effectively at all levels of the organization.   
• Ability to communicate clearly and effectively with diverse audiences, including, but not limited to employees, volunteers, residents, Board members, community leaders and external partners.  
• A talent for respectful, supportive, and clear and constructive communication to help build positive relationships.
• Demonstrated ability to work well within a team environment in support of organizational objectives.  
• Experience collaborating with a board of directors and/or participating on boards and governance committees.