ZeroV is seeking a full-time Senior Program Specialist to join our housing team. This position has a key role in developing, implementing, and supporting ZeroV’s housing program that provides housing, rental assistance, and supportive services to survivors of domestic violence in Kentucky.

 Expected Responsibilities:

      Coordinate with housing team members and local program advocates to ensure housing supportive services are provided to all housing clients.

      Understand the complexity of each client’s background and work with that client to develop a comprehensive and individualized service plan and connect that client with the most effective community and program resources to promote overall stability.

      Provide direct services including crisis management, mentoring/coaching, assessing, and advocacy in conjunction with housing supportive services to enrolled housing clients to ensure clients meet the goals of their individualized housing stability plan.

      Prepare and organize and informational sessions (for group or individual meetings) focused on well-being and goal setting across multiple areas including physical and mental health, financial capability, education and employment, sustainable housing, and development of a healthy support system.

      Complete and coordinate contacts with assigned housing clients, ensure case management notes/contacts are in all housing files and that required documentation is present and files are up to date.

      Provide assistance as needed with leasing staff in housing searches for newly enrolled clients.

      Conduct Housing Quality Inspections as needed for new units, and as frequently as needed to ensure both clients and landlords are following lease responsibilities. 

      Assist in the collection of paperwork needed for compliance purposes for new client lease ups, interim recertifications, annual recertifications, and/or transfers to permanent voucher programs.

      Complete Annual Service Plan Trackers for clients enrolled in CoC-funded housing program.

      Assist housing clients in identifying and applying for permanent housing programs for successful exit from our project.

      Work with residents and landlords and our housing team to mediate landlord/resident issues. 

      Identify and develop community resources and partnerships to support client efforts toward housing stability and self-sufficiency, including access to public benefit programs. 

      Maintain relationships with community partners and funders and seek out opportunities to engage in systems change.

      Some travel required (in-state and out-of-state).

      Other duties as assigned, including administrative activities in support of all projects.